Most 8D, A3 and DMAIC reports describe problems very well. Far fewer actually discover confirmed cause
💡 Why do so many Root Cause Analyses fail to identify the real cause? In many organizations, chronic process problems are still investigated using: brainstorming fishbone diagrams 5 Whys process mapping FMEA correlation analysis expert opinions comparisons between “good” and “bad” parts All of these approaches can generate hypotheses. But hypotheses are not knowledge. Most […]
