We will organize clear and efficient transactional processes.
Philosophy of continuous improvement should be implemented not only in productive areas but also in transactional processes using properly adjusted tools. There are countless possibilities for productivity growth in processes which result in a service delivery. Those processes need continuous improvement as much as production sector. Ineffectiveness in service organization increases costs and decreases quality and client’s satisfaction. The further errors and defects go, the higher will be the cost of their correction. Based on methods and principles of continuous improvement, we quickly and unequivocally identify optimization potential and prepare implementation concepts.
YOUR PROFITS
Increase of process productivity ? shorter lead time, increased quality of service and, as a result, client’s satisfaction
Effective and systematic problem solving and shorter reaction time for appearing difficulties
Productivity increase, optimization of resources usage, reduction of total cost of service delivery
Increase of whole staff involvement and motivation
Effective and systematic problem solving and shorter reaction time for appearing difficulties
Productivity increase, optimization of resources usage, reduction of total cost of service delivery
Increase of whole staff involvement and motivation
Our services
Defining and implementing quality measurement system (client’s satisfaction)
Process reengineering - stable processes with short transition time, elimination of failures and defects in the upstream
Reduction of service delivery cost - analyse and optimization of cost structure
Creating a concept of problem solving process in transactional areas and its implementation
KAIZEN WEEK for variation in transactional processes
Definition and implementation of the system of managing business indexes
Process reengineering - stable processes with short transition time, elimination of failures and defects in the upstream
Reduction of service delivery cost - analyse and optimization of cost structure
Creating a concept of problem solving process in transactional areas and its implementation
KAIZEN WEEK for variation in transactional processes
Definition and implementation of the system of managing business indexes
